Due to the nature of our handmade products, there may be small variations; including slight variations in the colour/texture of the leather and wooden buttons of the Bolos. Care instructions will be provided with each item to ensure a longer life for the product you have purchased.
We ship worldwide. No matter where you are located, shipping is a flat rate of $10.00 AUS.
We are located in Melbourne, Australia, so please take note when you calculate delivery times. When your package has been sent, we will send you a confirmation.
Kauna can't be held accountable for any delays once the package has been sent, however in the off chance your package has been delayed or lost we will do out best to help track your package.
Do you have something specific you'd like? Whether it be bulk quantities for weddings or special events, different colours or any other creative ideas? Let's chat! Just send through an email via the contact page, and I'm sure we can work something out.
If you would like to return an item, please do so within 14 days of purchase for an exchange or refund. Keep the unused product in its original packaging and you must contact Haske to confirm return postal address with the reason of why you'd like to return or exchange it. We strongly recommend that you return the item by recorded delivery and keep a receipt of postage.